Return & Exchanges
Return & Exchange Policy
Not completely satisfied with your purchase? No worries! Reach out to us at email@example.com with your order number and reason for return, and we'll take care of the rest.
Prefer instant assistance? Drop us a message on Whatsapp at +91 8169091074. Just a heads up, though – our Whatsapp bot is all about tracking, so for any refund or return queries, hit us up directly on the provided number or via email.
Return Pickup Process: Once you've contacted us, we'll arrange a convenient pickup time for your item. Our pickup agent will swing by within 24-48 hours to collect it. Please ensure your item is securely packed to avoid any transit mishaps.
After Return Pickup:
A) Exchange Option: Looking for a swap? We'll process your exchange order within 2-4 business days, no extra charge! If you're eyeing something a tad pricier, just pay the difference online via email invoice or upon delivery to the courier.
B) Refund Option: Paid online? Your refund will zip right back into your source account within 24-48 hours upon parcel receipt. Please note there is no refund for Cash On Delivery orders. While refunds don't fly for Cash On Delivery, we're happy to sort you with a one-time exchange if your order doesn't hit the spot. Just remember, there's a Rs. 150 charge for exchange or return pickups.
We're sticklers for fairness, so abuse of our return policy may result in refund request cancellations. Please be aware that the refund team reserves the right to cancel any refund requests if a user is found to be abusing the free return policy. Additionally, all products bought at a 30% discount from the product listing price using coupon codes are eligible for refund in the form of store credits.
Return Policy: You've got 7 days from delivery to decide. Just make sure your item's as fresh as when you received it. For any fabric fiascos, shoot us an email with a pic at firstname.lastname@example.org for a quick refund or exchange.
Need a hand? We're just an email away at email@example.com.
- Whatsapp: +91 8169091074
- Email: firstname.lastname@example.org